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Member Services
ProSites is dedicated to providing our members with outstanding service and support. The following are some helpful guides for setting up your email accounts.
Not what you're looking for?
Please contact ProSites Member Services
Supported Email Clients
The following email applications have been verified to be compatible with ProSites email.
Click one of the links below for step-by-step instructions:
*Note: ProSites support requires that all service packs, hotfixes, and security patches are updated on your computer before contacting Member Services for email support.
Email Client Settings
Incoming - POP3 Settings*
Incoming Mail Server Settings: pop.prosites.com
Standard POP Port: 995
This server requires an encrypted SSL connection
Incoming - IMAP Settings*
Incoming Mail Server Settings: imap.prosites.com
Standard IMAP Port: 993
This server requires an encrypted SSL connection
Outgoing - SMTP Settings
Outgoing Mail Server Settings: smtp.prosites.com
Standard SMTP Port: 465
Alternate Ports: 10465 and 11465
SMTP Auth is required
Same username and password
This server requires an encrypted SSL connection
*Note: IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied-to will show as read/deleted/replied-to both within webmail and in the mail application. POP3 does not coordinate with the server. Messages marked as read/deleted/replied-to in the mail application will not show as read/deleted/replied-to in webmail. This also means that future downloads of your inbox or other mailboxes with POP3 will show all messages as unread.
Configure your E-mail
If you have not already configured your ProSites email accounts, click here to download the email accounts setup form.
Existing Members Email Upgrade
When accessing an email account through a desktop email application such as Outlook Express®, the email application will require specific information about that email account. You can use the ProSites Email Upgrade Utility to automatically configure your email application.
Upgrade to Microsoft Outlook 2010!
For security reasons, we encourage you to contact your IT Administrator to upgrade to a new version of Outlook. Below are links to some current pricing from CDW, a major software retailer:
