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by Heather Frechette-Crowley

Jul 19

5 Times You Should Communicate with Patients and How to Get It Done

Learn when and how you should be reaching out to dental patients here.

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by Fanny Alexis Barrientos

Jul 12

Reputation Management vs. Marketing - And Why Dentists Should be Doing the Latter

Any seasoned dentist probably hears the words reputation management and immediately thinks of that one 1-star Yelp review that seems to haunt them. A quick search through dental forums reveals the frustration that most dentists feel when speaking about reviews. Ironically, reputation management has developed a “bad rep” because small business owners don’t think about it until they’ve been hit with a scathing review...

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by Melissa Mickelson

Jul 05

Secrets to Eliminate Patient Cancellations

No-shows and last-minute cancellations are inevitable from time-to-time, but they can have a significant financial impact on your practice. Luckily, there are ways that you can reduce the impact to your practice through these tips.

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by Melissa Mickelson

Jun 28

Patient Communication – The key to client loyalty and retention

Communication is the foundation on which all relationships are built, including patient relationships. Successful dentists know that it takes more than travel-sized floss and a branded toothbrush at the end of a visit to create strong relationships and build loyalty.

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