Social Media Expert

Our Company

We manage the online marketing and web visibility for over 15,000 professional firms. Recognized six years in a row as one of America’s Fastest-Growing Private Companies by Inc. Magazine, ProSites is the premier online marketing solutions for doctors, dentists and financial professionals nationwide – think of us as a next generation ad agency with 15,000+ clients.

Working at ProSites

The people at ProSites are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the ProSites team, where innovation is the goal, hard work is expected, and creativity is rewarded.

Role Summary

We’re looking for a data-obsessed self-starter with excellent judgement and communication skills — and someone who keeps a watchful eye on the ever-changing Facebook algorithms and other social media platforms’ best practices. If you value strategy, work creatively, have a passion for crafting social media, and you love working in a dynamic environment, this will be a perfect fit. You will work closely with the Social Media Manager and third-party partners to improve organic social presence and enhance product for very wide client base.

Responsibilities:

• Monitor posts across pre-selected social media channels using template content and images that are modified to fit client’s specialties and demographics.
• Implement social content calendar per the defined schedule of the client’s subscription level.
• Stay abreast of new developments and changes in social media; proactively share best practices, trends and tips with internal teams.
• Select and publish content across pre-selected social media channels using template content and images that are modified to fit client’s specialties and demographics.
• Coordinate creation or update of client’s social media accounts to allow for our administrative access.
• Implement social content calendar per the defined schedule of the client’s subscription level.
• Utilize client management tools to implement task workflows on schedule and to record pertinent internal and client conversations on Social Media Specialist activities that have a bearing on the client experience.
• Serve as mentor / resource in conjunction with Social Media products & services for new hire on-boarding and training refreshes.
• Coordinate continuous flow of new content from writers and graphic designers, while organizing in a database for departmental use.
• Contribute content to library provided to clients regarding social media best practices, advice, and use.

Requirements:

• 3+ years in a digital marketing role, preferably in a technology setting.
• Proficient writing skills in “B to B” and “B to C” communications with adequate knowledge of Social Media and best practices for writing social posts.
• Excellent interpersonal skills, including the ability to communicate articulately both verbally and in writing (in the English language).
• Intermediate knowledge of Microsoft Office applications (i.e., Word, Excel, Outlook) and web-based applications and common Internet protocols and conventions (web browsers, email, HTTP, FTP). Experience with using databases such as Microsoft Access, Microsoft Dynamics 2013, Salesforce etc. desirable.
• Excellent attention to detail and appreciation for quality and the implications to company and clients’ reputation and branding.
• Adept at problem-solving, including ability to creatively develop solutions and work-arounds as needed.
• Ability to identify areas of improvement in performance based on analytics, and attempts to improve the customer's profiles’ reach and engagement on social media platforms.
• Experience with social media content dashboard / software (i.e. Sprout, SOCi, Hootsuite, Buffer)
• Excellent communication, writing, project management, presentation, cross-functional collaboration and relationship building skills are critical

Location

This role is office-based in our Temecula, CA headquarters (not available for tele-commuting).

Benefits include:

• Prolonged periods of seating
• May be requested to work overtime and weekends if deemed necessary
• Must be able to lift at least 20 pounds
• Certain management positions might be required to occasional travel

Interested in applying? Send your resume to careers@prosites.com and put Social Media Expert in the subject line.