How Automated Patient Communications Grow Your Practice

As you expand your client list, it’s essential to streamline your patient communications to save your staff time while increasing patient satisfaction. PracticeMojo, a ProSites brand, automates your patient communication to reduce no-shows and help you spend more time focusing on what matters most: your patients.

Save Your Staff Time with Automated Appointment Reminders

As your practice grows its patient roster, it’s essential to automate your appointment reminders without sacrificing quality or customization. PracticeMojo provides customizable, automated campaigns that you can tailor to your practice’s unique needs. From upcoming appointment reminders to recall campaigns, holiday messaging to benefits reminders, PracticeMojo provides ready-to-launch campaigns…and allows you to make any adjustments you need!

Customization is extremely important on the patient’s side as well, because all of your patients have different preferences. PracticeMojo gives you the flexibility utilize a mix of text messages, phone calls, voicemails, emails, and even postcards depending on what each patient prefers.

Limit Contact Between Patients and Staff with Online Forms

COVID-19 has made it more important than ever to limit touchpoints between patients and staff, so use technology to limit the time spent in your waiting room. Having patients complete their onboarding forms online prevents passing paper between multiple people, limiting contact during this complicated time. PracticeMojo provides you with a HIPAA-compliant portal with customizable online health forms that patients can complete on their mobile phone, tablets, or computers. These forms can be accessed directly from your practice’s website and include your branding and logo to create a seamless experience.

Support Your Social Media Presence with Facebook Pro

For most busy practices, it can be difficult to find the time to run your practice’s Facebook page. PracticeMojo provides you with two post ideas every week so your staff can easily copy and paste onto your page. These topical posts are designed to engage your followers and encourage new appointments, and they include quick tips, how-to’s, and relevant dental care updates. While your staff may not have time to write bi-weekly posts, copying and pasting PracticeMojo’s content will help your Facebook page stay active with minimal effort.

Get Support from Marketing Experts

Since ProSites and PracticeMojo have been supporting dental practices for decades, we understand that your business is unique and deserves personalized support. That’s why our PracticeMojo Managed Plan includes two free marketing consultations with our experts. We’ll help you explore what’s working well, recommendations for improvement, additional marketing channels that your practice can utilize, and the latest marketing trends!

Customized Campaigns

Though your PracticeMojo dashboard already features predesigned marketing campaigns including benefit reminders, recall programs, holiday greetings, and more, your practice probably has additional ideas for campaigns you’d like to run throughout the year. That’s why the Managed Plan includes six additional custom campaigns! Just tell our team what ideas you have, and we’ll write the copy, create images, and plan out the timing and channels, all according to your practice’s unique needs!

Maximize Your Online Presence

First impressions used to take place when a patient drove past your office or looked you up in the phone book, but now almost all of them take place online. In the modern world, building a stellar online reputation is essential to attracting new patients and giving them the confidence to book that first appointment.

Our Dental Reviews Pro feature gives you control over your online reviews, allowing you to highlight glowing reviews from your patients. It also automatically encourages patients to leave reviews for your practice, and you can specifically choose which review websites you want to focus on, whether it’s Yelp, Google My Business or Angie’s List.

Conclusion

As you grow your practice, technology can help you streamline patient communications from start to finish. From the moment patients read your first online review to the minute their appointment begins, PracticeMojo can help you automate every touchpoint with your patients. To learn more about how our comprehensive Managed Plan can support your practice, reach out to us today!