Q: What was your web presence
like before working with ProSites?
J: When web pages first came out, you
could make your own website out of your
Mac book. I’ll be honest, it was pretty cheesy.
It was not a website that one would be
proud of, so I was looking to make a change.
Q: How has the website changed
since working with ProSites?
J: It’s a very professional look. That’s the first
thing that strikes me: I just like the look of it.
We get compliments on it all the time, and
with the help of ProSites we’ve been able to
keep it very current. It’s been very beneficial
for the image of the practice.
Q: What is your favorite thing about
the website now?
R: I like that information is repeated at times.
There are different areas of the website
where you can get the same information,
which is key because you want that
repetition – especially in the digital world
where we’re all looking at 50 different things
Q: What do you like most about
working with ProSites?
R: I’ve really enjoyed our monthly meetings.
I find it unbelievably valuable to regularly sit
down and discuss where we’re getting new
patients from, how to get more new patients,
what key words are we promoting – things I
never even knew existed before.
J: The response of ProSites is also amazing.
Whenever we have meetings with action
items, I receive an email confirmation
immediately after and the website is
updated within 24-48 hours.
Q: Which strategic efforts with ProSites
have been the most impactful?
R: Keywords have been huge! Also, patient
testimonials. Not only do we include them as
wins in our team meetings, but they’re also
an indicator for us of what we’re doing right
and where we need to improve.
Q: What did you find most attractive
about the PracticeMojo solution?
R: It’s made us so much more efficient with
patient communications. I love the ability
to confirm appointments, send information
after appointments to get reviews, and
contact patients via text and email. Frankly,
my generation barely looks at our mail, we
don’t answer phone calls from unknown
numbers – but we will pay attention to
every text and email. A key advantage of
PracticeMojo is that digital communication.
- Semi-custom website
- Elite SEO
- PracticeMojo Patient